FAQ
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On the website click BOOK YOUR FIXX. You will be prompted to create an account and select a payment option. From there you can scroll through the schedule and select your service, date and time. Show up a few minutes before your service and you are good to go!
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Here at FIXXED we are a cash based physical therapy and bodywork studio! The reason for this is that we believe you should be able to receive services as you need them, rather than requiring a doctor’s referral or prescription. By providing services without insurance coverage, it allows us to spend more one-on-one time with our clients, allowing them to receive our full attention during their sessions. We also don’t rely on insurance companies to make our clinical decisions. Each treatment session is based on your individual needs, rather than what an insurance company thinks that you need.
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All sales are final.
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Depending on your movement patterns and needs, your FIXXED clinician will help you assess the frequency that is right for you. Typically we do encourage our clients to start with 2 sessions per week, and then reduce the frequency as their symptoms start to improve! A majority of our clients then transition to 1 session per week, and then eventually to one of our monthly maintenance options.
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Yes! We provide prenatal assisted stretching techniques that are safe for both you and your baby. We also offer pelvic floor physical therapy - which includes prenatal and postpartum options! We treat conditions such as diastasis recti, C-section recovery, rib flare, prolapse, urinary incontinence, and more. Learn more about our pelvic floor services HERE .
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We ask that you arrive between 5-10 minutes prior to your appointment to ensure that you have completed the necessary paperwork, and allow for changing into comfortable clothing.
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We are proud to offer a 15% discount to fitness instructors and local small businesses. We also offer a wide variety of package options to meet your needs. If you have additional questions about pricing, please inquire here.
We also offer 10% off to first responders and military! Shoot us an email for the discount codes.
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We ask for 24 hours notice if you are no longer able to attend, in order to allow other clients to attend during that time slot. Late cancellations will be charged a $35 fee ($50 for physical therapy visits). No shows will result in the loss of your session.
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Wakefield- we are located at 387 Lowell Street - which has a parking lot!
Haverhill - there is plenty of metered parking on Washington Street, or there is parking at the Wingate lot, just one block from Fixxed!
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We recommend wearing loose, comfortable clothing that you feel good moving in. We recommend bringing shorts if you are receiving treatment on your quads, hamstrings, or calves, and a tank top if you are receiving services on your neck/shoulders.
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After your FIXXED session, we want you to feel free to return to the activities you love. Based on your level of soreness after treatment, we recommend returning to your normal activities within the next 24-48 hours. We recommend following up your treatment session with extra hydration and stretching to improve your recovery times. More specific recommendations will be provided by your FIXXED Pro based on your specific needs.
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Bruises following a cupping session typically last between 1 and 7 days.
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Yes! We treat a number of different conditions with our physical therapy program. Learn more about our physical therapy and pelvic floor PT options HERE . Reach out to kristina@fixxedstudios.com to learn more about our pricing and physical therapy options we have available.
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No, sessions are not interchangeable between studios. Be sure to select your primary studio when purchasing a pack!